Privacy policy

Last Updated: June 2026

Veltriq (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information from customers and website visitors:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information
  • Account login details

Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Cookies and analytics data

Order & Transaction Information

  • Purchase history
  • Product preferences
  • Customer support communications

How We Use Your Information

We use collected information to:

  • Process and fulfill orders
  • Provide customer support
  • Improve our website and services
  • Communicate updates or promotions
  • Prevent fraud and unauthorized activity
  • Analyze website performance and customer experience

Payment Information

Payments may be processed through secure third-party payment providers. Veltriq does not store full payment card information on our servers.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember customer preferences
  • Analyze traffic and performance
  • Support marketing and advertising efforts

Users may disable cookies through their browser settings; however, some website features may not function properly.

Third-Party Services

Veltriq may use trusted third-party services for:

  • Payment processing
  • Shipping and fulfillment
  • Website hosting
  • Analytics
  • Marketing
  • Print-on-demand fulfillment

These providers may have access to limited information necessary to perform their services.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no online transmission or storage system can be guaranteed to be completely secure.

Customer Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access to your data
  • Correction of inaccurate information
  • Request deletion of personal data
  • Opt-out of marketing communications

To request assistance regarding your data, please contact us.

Children's Privacy

Veltriq does not knowingly collect personal information from children under the age of 13 without parental consent.

External Links

Our website may contain links to third-party websites. Veltriq is not responsible for the privacy practices or content of external websites.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

Contact Information

Veltriq
Chicago, IL 60639
Email: support@veltriq.us
Phone: (773) 673-8930